Welcome to Oniya. These Terms & Conditions govern your use of our website and purchase of our fine jewelry products. By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Permission is granted to temporarily download one copy of the materials (information or software) on Oniya’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
All product descriptions, images, and pricing information on our website are subject to change without notice. While we strive to provide accurate descriptions and images of our jewelry, colors and clarity may appear different on your screen due to monitor settings. We are not responsible for any printing or typographical errors in pricing or product information. We reserve the right to limit quantities and to refuse service to anyone.
To place an order, you must be at least 18 years of age. You are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account. We reserve the right to refuse or cancel any order.
We accept various payment methods including credit cards, debit cards, and online payment gateways. Payment must be received before order processing and shipment. All payment information is processed securely. You agree that you are authorized to use the payment method provided. We verify all payment information and may request additional information before processing your order.
Orders are processed and shipped within 5-7 business days. We provide shipping through reputed courier services with tracking facilities. International orders may take 10-21 business days depending on customs and carrier delays. Shipping costs are calculated at checkout and are non-refundable. Risk of loss passes to you upon delivery to the carrier. We are not responsible for delays caused by customs or courier services.
We offer a 30-day return policy from the date of delivery. Products must be in original condition with all packaging and certificates. Custom or personalized items cannot be returned. Returned items must be shipped back at your expense. Once received and inspected, refunds will be processed within 7-10 business days. Original shipping costs are non-refundable. Products returned damaged due to customer negligence are not eligible for refunds.
Orders can be cancelled within 24 hours of placement. Once processing has begun, cancellations may not be possible. Please contact our customer service immediately if you wish to cancel your order. Cancellation requests after shipment will be treated as returns.
The materials on Oniya’s website are provided on an ‘as is’ basis. Oniya makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
In no event shall Oniya or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Oniya’s website, even if Oniya or an authorized representative has been notified orally or in writing of the possibility of such damage.
All jewelry products sold on Oniya are authentic and of the quality as described. Each piece comes with appropriate certification for gemstones. We guarantee the authenticity of all materials and workmanship. If any product is found to be counterfeit or not as described, we will provide a full refund or replacement.
Oniya may revise these terms of service for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service.
These terms and conditions are governed by and construed in accordance with the laws of the country of operation, and you irrevocably submit to the exclusive jurisdiction of the courts located in this location.
If you have any questions about these Terms & Conditions, please contact our customer service team at oniya2026d@gmail.com or visit our contact page for more information.