Privacy Policy

At Oniya, we are committed to protecting your privacy. This Privacy Policy is designed to help you understand how we collect, use, protect, and share your information. Please read this policy carefully and contact us if you have any questions.

Who We Are

Oniya is an online jewelry retailer specializing in fine diamonds, gemstones, and jewelry pieces. We operate the website www.oniya.in and are committed to ensuring your privacy is protected when using our services both online and offline.

Information We Collect

We collect information in various ways:

• Personal information such as name, email address, phone number, and mailing address when you register or place an order
• Payment information including credit card and billing details
• Information about your browsing and purchase history on our website
• Device and usage information through cookies and similar tracking technologies
• Communications and feedback you provide to us

How We Use Your Information

We use the information we collect for the following purposes:

• Processing and fulfilling your orders
• Sending order confirmations and updates
• Providing customer support and handling inquiries
• Sending newsletters and promotional materials (with your consent)
• Improving our website and customer experience
• Preventing fraud and ensuring security

Data Protection & Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, and destruction. All payment information is encrypted and processed through secure payment gateways. We regularly review our security practices to ensure your data remains safe.

Cookies Policy

Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences. Some features of our website may not function properly if cookies are disabled.

Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share information with:

• Shipping and logistics partners for order delivery
• Payment processors and financial institutions
• Service providers who assist us in operating our website
• Law enforcement or government agencies when required by law

All third parties are bound by confidentiality agreements and use your information only for the purposes stated.

Your Rights

You have the right to:

• Access your personal information
• Correct or update your information
• Request deletion of your data (with certain limitations)
• Opt-out of marketing communications
• Request information about how we use your data

To exercise any of these rights, please contact us at oniya2026d@gmail.com

Children’s Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will promptly delete it.

International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using our website, you consent to such transfers.

Policy Changes

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our website indicates your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about our Privacy Policy or our privacy practices, please contact us at:

Oniya Customer Support
Email: oniya2026d@gmail.com
Website: www.oniya.in/contact-us